Frequently Asked Questions
Has the product clear the Japanese Pharmaceutical and Medical Device Act (PMD Act)?
Depend on country. Japan has been certified (No. 301ABBZX00039000) as a general-purpose ultrasound diagnostic imaging system.
Can I receiveget reimbursement for Japanese government healthcare insurance?
Yes, you can in Japan.
Can I save images?
Still images (PNG) and move clip (mp4) can be saved in the tablet.
Is there a dedicated cradle or tabletop holder for charging the probe?
No need dedicated cradle or tabletop holder. Please charge the probe by connecting the charger to the connector using USB type C cable.
Can I use a probe while charging?
Can I use an other devices such as Smart phone, other tablet or PCs?
Only the specific tablet provided with the product can be used.
How do I clean the probe?
Please use the specified disinfectant (ethyl alcohol/isopropyl alcohol) or water. Lightly moisten the cloth with it, and clean.
For details, please refer to the operation manual provided with the product.
How can I request a demonstration or explanation of the product?
How can I purchase your products?